On-Site Services Offered by Voltz:
At Voltz, we pride ourselves on providing comprehensive on-site services for Remote Power Panels (RPPs) and Power Distribution Units (PDUs) tailored to meet the diverse needs of our clients across the continental United States. Leveraging our extensive network of in-house experts and factory-authorized third-party service providers, we ensure that your data center operations run smoothly with minimal downtime. Here's an overview of our key on-site services
COVERAGE AREA: NATIONWIDE RELIABILITY
Voltz provides extensive coverage across the continental U.S. to keep mission-critical sites online. Service Level Agreements offer response times as fast as 4 hours—urban or remote.
- Nationwide field coverage
- SLAs with 4-hour response
- Mission-critical expertise
- Urban & remote readiness
START-UP SERVICES
Installation is just the beginning. Voltz (or an authorized representative) performs full inspection and testing to verify correct installation and performance before energization. Successful start-up activates warranty.
- Pre-power inspections & tests
- Verified performance at start-up
- Performed by Voltz/authorized reps
- Required to activate warranty
COMMISSIONING SUPPORT
Expert help when precision matters. Voltz supports commissioning, load banking, and related activities, resolving issues quickly and bringing systems online smoothly.
- Load banking & test support
- Rapid issue resolution
- Hands-on commissioning expertise
- Smooth go-live handoff
WARRANTY SERVICE
We stand behind our gear. For units under warranty, Voltz provides prompt, professional repairs. Out-of-warranty service is also available to keep operations running.
- Rapid warranty response
- Factory-trained technicians
- OEM parts & procedures
- On-site repair options
PROACTIVE MAINTENANCE
Extend lifespan and prevent downtime with regular service. Programs include thermal scans, torque/corrosion checks, software updates, and more—tailored to your site.
- Infrared thermal inspections
- Torque & corrosion checks
- Firmware/software updates
- Planned preventive schedules
ANNUAL SERVICE AGREEMENT Plans
Choose the coverage that fits your operation — all tiers include phone support and scheduled maintenance.
| Feature | Bronze | Silver | Gold |
|---|---|---|---|
| Free Phone Support | ✓ | ✓ | ✓ |
| Scheduled Maintenance Visits | ✓ | ✓ | ✓ |
| Repair Labor Included | 25% Discount | ✓ | ✓ |
| Parts Included | — | — | ✓ |
| Shipping Costs Included | — | — | ✓ |
| Discount on Parts | 25% off | 30% off | N/A |
| Response Time | Next Available | Next Business Day | Next Day |
| Pricing | Call for Pricing | Call for Pricing | Call for Pricing |
WHY CHOOSE VOLTZ?
Voltz is dedicated to providing top-tier on-site services that ensure the reliability and efficiency of your data center’s power infrastructure. Our nationwide coverage, quick response times, and expert support make us the go-to choice for businesses seeking dependable power solutions. Trust Voltz to keep your data center powered and operational, no matter where you are in the continental United States.
For more information or to schedule a service, contact Voltz today. Let us be your trusted partner in power management.
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